Every accommodations includes a flat-screen TV, mini-bar and luxury private bathroom.Īt The Ritz-Carlton Dubai, guests can experience varieties of themed restaurants ranging from flavors of Asia, Arabia and the Mediterranean including the new beach restaurant Palm Grill overlooking the Arabian Gulf. The beautifully appointed rooms and suites are all sea-oriented and have private balconies overlooking the garden and the pool. The lively Dubai Marina is 5 minutes’ stroll from the resort. That’s a small part of working in hospitality.Located on private beachfront along the famous JBR Walk, The Ritz-Carlton offers first class spa facilities and six outdoor swimming pools for adults and children. Please ensure you train your staff to use common sense and have local Dubai information.
Dubai arabic ritz carlton wedding driver#
Second cab driver also the same situation, he did take me to my destination but was also very rude because the valet staff didn’t make sure he called a taxi that accepted US credit card and my destination. If they can’t they should communicate that instead of putting me in a situation and being treated very poorly by the taxi driver as well as valet staff. I don’t understand how local staff at the Ritz Carlton can’t complete a simple task. I got out and told the valet the same thing and asked if he could help and said he could only get me a cash taxi. They called a taxi, I got in and the taxi driver said unless I told him exact directions I needed to get out. I specifically asked for a taxi that accepts US credit card and told them specifically my destination. Unfortunately today was great until the staff at the valet weren’t able to complete a simple task as requesting a taxi. I am visiting Dubai for work, I expect the best customer service at The Ritz Carlton.
Dubai arabic ritz carlton wedding full#
After this cind of experience one would expect some sort of compensation but instead we paid our bill in full on top of the fact that the staff lost my valuable items.Īll in all it was somewhat of a disappointment so I would suggest to the managment, keep a close eye on your staff and quality guys. on our last dinner at their arabian restaurant we saw a RAT, yes a rat and it was not our imagination bcus we called for the floor manager and showed it to him and even helped him catch it. Our friends were not provided a bill at check out which was on the 10.12 and now 8 days later they see charges on theyr credit card statements but still no bill on their e-mails, even though the management promised to send them one once their system is fixed.Īnd last but not least. Ufortunately I only noticed it on the day b4 our check out when she was marking a bottle of rum and a bottle of whiskey as consumed when they were right there sitting on te table untouched. The lad that was checking our minibar daily never made the effort to look around the room if there were items that were just misplaced but not consumed OR opened for that matter.
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Not expensive ones but they were special and I treasured them A LOT. OK I can live with that, actually I found it quite amusing and it didint bother me at all at the time BUT apparently the house keeeper trying to klean up the room as best as he/she could by picking up the napkins had picked 2 of my rings that I had put on the table the previous night, and they were not found.
We had some pizza left overs on the table and while they were trying to get away with them they made a mess of the room spreading some ripped off napkins on the table and around the floor. One of the nights we left the balcony door open a nd hawks, yes Hawks (2 of them actually) entered our room. The hotel its self was good and most of the service provided was of a Ritz Carlton level BUT there were cons as well.
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